Terms & Conditions

Afterglow Cosmetics.co.uk – Terms & Conditions of Sales

Please read these Terms and Conditions (“the Conditions”) carefully before entering any Contract of Sale with Free To Explore Limited (“we”, “us”, the Company”, “Free To Explore Limited”, “afterglowcosmetics.co.uk”) as they set out the basis upon which you can visit and use the afterglowcosmetics.co.uk website (“website”).

We reserve the right to change these terms and conditions from time to time and we advise you to read through them each time that you use the site.

By placing an order you are offering to purchase a product on the website and subject to the following Terms and Conditions.

You may print and keep a copy of these Terms and Conditions for your reference. Your attention is drawn to Conditions 9 and 10, which exclude or limit Free To Explore Limited’s liability to the customer.

1. Contact Details

This Website is owned and operated by Free To Explore Limited and “AfterglowCosmetics.co.uk” is a trading name of Free To Explore Limited.

In these conditions “Afterglow Cosmetics.co.uk”, “we”, or “us” means Free To Explore Limited, registered in England and Wales, registration number 5817286 and VAT registered, GB 971 5944 83.

If you need to contact us, we can be contacted at 17b High Street, Cowbridge, Vale of Glamorgan, CF71 7AD, or email us through our contact us page, or you can call customer services on + 44 (0) 1446 775 005

2. Prices

All product prices shown on the Afterglow Cosmetics.co.uk website are stated inclusive of VAT. Delivery costs may be applied in addition to the Purchase Cost of the item(s) where applicable. Such costs will be clearly displayed. Delivery costs displayed on our Delivery and Shipping page exclude VAT, which will be applied in the checkout process.

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered, we will inform you of this as soon as possible, and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

3. Delivery and Charges

We deliver throughout the world. Due to reasons of security and potential fraud we do not despatch orders to PO Boxes, Hotels, and Motels etc.

Free To Explore Limited reserves the right to levy a charge of 15% of the order value on orders that are cancelled after despatch to cover administration, shipping and handling. This will also apply to items not collected from the postal service we use.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

For more details, please view our Delivery and Shipping page

4. Ordering with Afterglow Cosmetics.co.uk

You can order products online at the Afterglow Cosmetics.co.uk Website following the ordering process.

When you order online you will be asked to check all your order details before placing your order by clicking on the ‘Add to Basket’ button.

Once you have ordered on-line, we will send you an e-mail acknowledging your order. This e-mail will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you an e-mail confirming that the goods that you have ordered have been despatched to you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

By placing an order you are offering to purchase a product on the website and accept that the order is subject to our stated Terms and Conditions and our Returns Policy.

All orders are subject to availability and confirmation of the order price. All prices advertised are subject to such changes.

5. Payment

We accept the following methods of payment online:

Via Paypal – Paypal accounts and credit and debit cards.

Orders using these payment methods are processed immediately on order placement.

6. Your Right to Cancel the Contract

When you purchase goods from the Afterglow Cosmetics.co.uk website you will be entering into a distance-selling contract with us.

You have the right to cancel the contract by giving notice, in writing, within 7 working days of receipt of the goods. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to Free To Explore Limited at your own expense. You must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights — for example, if goods are faulty or misdescribed.

In such cases and, provided the goods are received according to our Returns Procedure, we will reimburse the cost of the goods within 30 days of the cancellation being made. Our delivery charges will not be refunded.

Free To Explore Limited reserves the right to levy a charge of 15% of the order value on orders that are cancelled after despatch to cover administration, shipping and handling. This will also apply to items not collected from the postal service we use.

7. Faulty goods

If there is a problem with the goods supplied, please email us via our contact us page, or telephone customer services on +44 (0) 1446 775 005.

We will deal with the matter in accordance with your legal rights.

8. Security

When you enter any personal details on the Afterglow Cosmetics.co.uk Website you will be entering a completely secure environment.

When purchasing goods by credit or debit card your details are encrypted and sent via a secure link to be authorised by the appropriate card issuer.

Our Secure Sockets Layer (SSL) uses 128-bit encryption, which is the highest level possible.

The process of encryption prevents unauthorised individuals from viewing your information as it is securely transmitted over the Internet.

We keep no record of your credit card details, so each time you make a purchase you will be required to re-enter this information. This is the most secure method of handling credit card transactions online.

9. Website Content

Free To Explore Limited has taken care in the preparation of the content of this Website. The views and opinions expressed in customer reviews are entirely those of the author. They do not represent the views of Free To Explore Limited and we cannot be held responsible for any representations made about the products.

Information on this Website is not a substitute for the expertise and judgment of your doctor or pharmacist or any other health professional. All content provided on this Website is for information purposes only and is in no way intended to replace professional medical care or attention by a qualified practitioner and cannot and should not be used as a basis for diagnosis or choice of treatment.

You must consult your doctor or pharmacist if you are unsure about taking, using or giving of a particular product purchased from this Website or acting or relying on any information contained in this Website. Please consult your doctor before taking any new product, particularly if you are already taking medication or under medical care. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor.

All product prices quoted on the website are inclusive of VAT but do not include delivery charges.

10. Our Responsibilities

Due to the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. Access to the Internet may be interrupted or delayed from time to time. We are not liable in circumstances where we are unable to provide our Internet services for any reason beyond our reasonable control. We cannot guarantee that our Website will be uninterrupted or entirely error free.

Afterglow Cosmetics.co.uk, Free To Explore Limited and its Directors shall not be liable for any loss or damage whether special, indirect or consequential arising from use of this Website except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Free To Explore Limited, its Directors or employees.

We will not be liable for any losses resulting from your use or your inability to use our Website.

We will not be liable for any losses resulting from unauthorised access to, or alteration of your transmissions or data in circumstances, which are beyond our reasonable control.

We will not be liable for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss, which does not directly result from something beyond our reasonable control.

We will not be liable for any loss or damage as a result of you not keeping the information regarding your account confidential.

We make all reasonable efforts to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website or of any third party websites accessed through it, will not damage your computer or files programmes and information stored on your computer and we shall not be liable for any loss or damage to your computer files programmes or information arising as a result of your use of this website.

11. Copyrights and Trademarks

All information, data, text, images, graphics and the selection and arrangement of such and links, software and source code on this Website are the copyright of Free To Explore Limited or its suppliers. All rights are reserved. No part of the Website may be reproduced in any form or by any means without our prior written consent, with the exception that parts of the Website may be electronically copied or printed for personal use or for the purpose of placing an order with us.

All trademarks are acknowledged as trademarks or registered trademarks of their owners.

The Afterglow Cosmetics.co.uk name and logo and all related product and service names are the trade names; service marks or trade marks of Free To Explore Limited and may not be used without prior written consent. Any reproduction of any part of the Afterglow Cosmetics.co.uk Website without our prior written consent will result in legal proceedings.

12. Links to Other Websites or Services

Any links on this Website to other Websites are provided for your interest only. We have no control over these sites nor any responsibility or liability for their content and the links do not imply any endorsement of content.

Our Privacy Policy does not cover these websites. We advise you to read the privacy statement applicable to each third party site you visit and we will not accept responsibility in respect of either the contents or your use of these third party sites.

13. Statutory Rights

These Terms and Conditions do not affect your statutory consumer rights in the UK.

14. Severance

If any of these terms and conditions, are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.

15. Laws and Jurisdiction

The laws of England and Wales govern the Afterglow Cosmetics.co.uk Website. Any contract of sale with Afterglow Cosmetics.co.uk will be considered to have occurred in the UK.

Any dispute between either Parties involved in this contract will be resolved under the laws of England and Wales and in the courts of England and Wales. Your use of this Website and any purchase by you on this Website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts.

16. Privacy Policy

We are committed to protecting your privacy. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have provided to us.

You are entitled to see your personal information held by us. You can do so by making a request via email on our contact us page

For more information view our Privacy Policy page.

17. Privacy Statement

At Free To Explore Limited we are committed to protecting your privacy. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have provided to us. Your privacy is a priority.

Free To Explore Limited does not sell or exchange customer information with anyone else. We share relevant information only with those parties that process your account and the fulfilment of your order. We have established procedures to protect your privacy.

Customer information is only gathered so we can serve you better.

We make every effort to ensure its security and to treat your information responsibly. When you register with Afterglow Cosmetics.co.uk, we ask for your name, address and phone number, we will not ask for it again unless a change is required. Your order history information is maintained in order to service your account.

Credit card transactions are subject to routine searches from time to time. Free To Explore Limited undertakes these searches in association with licensed credit agencies to detect and prevent fraud.

From time to time, we may write or telephone in order to update your account, or to give you information that we hope might interest you. If you don’t want us to get in touch, simply contact us on via email to have your name removed from our contact list.

18. Change of Terms and Conditions

These terms and conditions apply to your order.

We reserve the right to change these terms and conditions at any time, so please do not assume that the same terms and conditions will apply to future orders.